Famous Implements, Famous Guarantee
WE ARE PLEASED TO ANNOUNCE OUR NEW SHARPENING TRACKER!
Complete and submit your form (link below) to receive email confirmations.
We are pleased to announce that Tweezerman's Sharpening & Repair Services department has been relocated to our headquarters in New York to better serve you. Send your insured padded mailers to the new address:
2 Tri Harbor Court
South Dock #1
Port Washington, NY 11050
Our friendly staff will be pleased to assist you in any way possible. Don't hesitate to contact us at email@example.com with any questions or concerns.
About our Guarantee:
Our implements are guaranteed to perform and are guaranteed against manufacturing defects. We will sharpen or replace (at our option) the defective implement FREE.
We sharpen our Tweezers, Nippers and Scissors which have become dull through normal use FREE for as long as the implement can be resharpened. No processing fees. No Shipping & Handling fees on return.
If the Tweezers, Nippers or Scissors becomes damaged and cannot be sharpened, we will send you a coupon to purchase a new implement at half its current suggested price, redeemable on Tweezerman.com. Your original implement will not be returned. If nipper springs break, we replace them at no charge.
Tweezerman warranties do not apply to products that have been misused, modified or repaired by anyone other than Tweezerman Service Center. Normal wear and tear is not covered under our Manufacturer warranty programs.
Implements that have not been cleaned will not be sharpened or replaced. To clean your stainless steel implement, follow the Use & Care directions on the packaging and make sure to wipe tool tips/ends/blades thoroughly and carefully with rubbing alcohol and a cloth or tissue.
Thank you for your understanding that implements that have not been cleaned by the customer will not be sharpened or replaced.
Click here for Sharpening/Repair Form to be included with implement(s).
Please allow 4-6 weeks for US delivery.
Please note that Tweezerman is not responsible for the loss of any implements not sent in insured packaging.
Customers outside USA, please allow for additional delivery time.
See our Web Order Return Policy